Lucy began her career working in international marketing roles for American Express and MoneyGram International before moving to the voluntary sector working in communications, marketing and leadership roles for a range of youth, health and international causes, including as CEO of youth leadership organisation, UpRising. In 2018, she set up a consultancy, ChangeOut, working with senior teams and boards to address issues of inequality and exclusion.

Between May 2018 - 2022 Lucy was a Labour councillor in the London Borough of Lambeth and Cabinet lead on Health and Adult Social Care. She was Labour’s General Election candidate in Dudley South in 2019.

Born and brought up in Coventry, after her councillor term of office ended, Lucy relocated home at last to the West Midlands. She began working as Director of Policy for Richard Parker’s West Midlands Mayoral Campaign in June 2023 before joining him in office as his Chief of Staff after he was elected Mayor in May 2024.