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For nearly 25 years Craig has been helping charities improve their fundraising results. Since starting consulting in 2015 he has helped numerous charities to deliver improved supporter experiences, donor satisfaction and individual giving results.
His approach is to partner with a variety of talented consultants and organisations, including Fundraising Detective, The Supporter Experience Collective, The BINGO solution and Bright Spot Fundraising.
In 2017, he co-authored the critically acclaimed fundraising book Donors for Life: A Practitioner’s Guide to Relationship Fundraising. He is a trustee at fundraising website SOFII, as well as being on Rogare's council.
In this session, Craig shares some of the Supporter Experience Collective’s tools and tips to take your journeys from paper into the real world.
Learn how Amnesty International have moved away from Excel to improve their budgeting and investment decision making.
Every fundraisers wants to create great journeys and experiences for supporters. Yet, despite fundraiser’s best efforts many journeys fail before they even start. Craig will share common reasons for failure and how you can overcome them.
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