Whether you manage a small team of five or a network of 500, an effective volunteer programme is key to driving your organisation forward. In this session, Laura Lowther shares essential strategies for volunteer management in 2021, focusing on leveraging volunteer data, creating meaningful experiences, and expanding engagement networks. She explores innovative ways to adapt volunteer programmes, ensure accessibility, and support a safe return to in-person activities. With a flexible, data-driven approach, you’ll gain practical insights to enhance your volunteer strategy and maximise impact.