12:00
24/04/2025
Thursday 24th April 2025
Telephone Fundraising Conference 2025
The Telephone Fundraising Conference is here, and it’s packed with everything you need to boost your telephone fundraising goals.
Unlimited access from €30.00 / month
Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
Details
“I loved how friendly and welcoming it was, and you guys have really struck that balance with maintaining that sense of community, and it being informal AS WELL AS informative.”
“F2F & TMK channels often get a bad rep, so it was really nice to have a conference dedicated to these channels, and giving them the spotlight they deserve! Thank you.”
~ 2024 Conference Attendee
Unlock the power of telephone Fundraising for donor retention, supporter experience, & fundraising growth.
*special offer* Book our Dialogue Duo for 10% off. Add the Telephone and Face to Face Fundraising Conference to your basket to claim your money off
With donor retention rates under pressure and fundraising teams stretched thin, telephone fundraising has never been more crucial. Done right, it’s one of the most effective ways to engage supporters, build relationships, and increase lifetime value – and with the recent Meta changes, provides a way to communicate with supporters now that digital becomes even more complicated.
Whether you’re:
✅ Launching a telephone fundraising programme from scratch
✅ Looking to build or scale an in-house team
✅ Exploring external agencies to enhance your results
✅ Wanting to refine your approach to maximise donor experience and retentionThis conference will provide you with the insights, strategies, and practical guidance needed to ensure your telephone fundraising programme delivers real results – ethically, effectively, and sustainably.
What you’ll gain by attending:
📞 Proven techniques for donor stewardship, reactivation, and upgrade calls
📞 Compliance and ethical best practices to navigate evolving regulations and build public trust
📞 Agency vs. in-house models – weighing the pros, cons, and key considerations
📞 Data-driven insights to improve call conversion rates and donor retention
📞 Practical case studies from charities successfully integrating telephone into multi-channel strategies
📞 Live Q&A with experts – get your biggest questions answered💡 With increasing pressure to balance personalisation, compliance, and ROI, this conference is designed to help you make informed decisions and future-proof your telephone fundraising strategy.
🎟️ Secure your ticket today and start building stronger supporter connections through telephone fundraising!
Book today and join us in April 2025.
Need to pay by invoice? No problem! Just fill out this form, and we’ll take care of the rest.
Want to partner with this event? Email nikki@fundraisingeverywhere.com for more information, or email hello@fundraisingeverywhere.com for general questions.
All of our events are hosted on the Fundraising Everywhere virtual events platform and are subtitled. The platform also provides other screen reader-compatible features and slides are provided in advance in our virtual delegate bag. Let us know if we can do anything else to improve your experience.
Busy on the day? All of our events are available to watch for 30 days. Book today to nab the early-bird price and watch in your own time.
Sessions
Room 1: Stratey
The Digital Decrease: Where to find new leads
Speaker: Joshua Leigh, Hynt
Telephone fundraising lead generation has changed—so where should charities be looking now?
Join us for a panel discussion with digital and marketing leads from UK charities as they share their real-life experiences navigating the shifting digital landscape. From finding quality leads to adapting strategies on different budgets, we’ll explore what’s working, what’s not, and where the biggest opportunities lie.
This isn’t just another conversation where everyone agrees. We’re bringing together different perspectives to have a real, honest discussion about the challenges and the solutions that charity acquisition teams are using right now. You’ll walk away with practical steps you can take—no matter your budget or team size—to make the most of digital for Telephone Fundraising lead generation.
Expect an engaging, interactive session with clear takeaways and visual examples to keep things practical.
Key learnings from this panel discussion:
- A BROAD, TOP-LEVEL understanding of the changing digital and telemarkeitng landscape, including benchmarks and strategic direction for management level
- A DETAILED understanding of the TACTICS and STRATEGIES being employed to make the most of the opportunities in this new landscape, for those delivering campaigns
- A clear sense of HOW how charities and their agency partners can make digital lead for telemarketing a viable, and hugely fruitful channel compared to more traditional channels
Room 2: Skills
Let’s replace agents with robots
Speaker: Amy-Jane Meerman, The Crew
I love people, which is why I’m in this field. We are people, projects are led by people, agents are people, and let’s not forget donors are people. Technology has come a long way, but what do you truly need?
Additionally, I’d like to introduce a new tool in our calling interface: AI emotion detection. I’ll explain why it can be useful, but also why we shouldn’t over-rely on it and how having the right resources is essential to actually make use of it effectively.
Key learning from this session:
- Stay grounded, focus on being efficient first before assuming that new gadgets are the solution.
Speakers
- Head of Membership Engagement & Relationships
- Fundraising Everywhere
Speakers are added to our events as we receive their details and are updated continuously. These events achieve the goals set out in our EDI commitment.
Headline Sponsor
Event Partner
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